1989:   Design project with university secretaries at Roskilde University.

Action-research project in which one researcher worked with a group of five secretaries at a university to identify appropriate computer support for local study administration (clarify if appropriate, if yes then outline overall design). The research goal was to develop and test the use of a study of workplace cultures as part of a design project. The university had 3500 students, 250 professors, 200 secretaries of which approximately half was employed in the local administration and half in the central administration. The secretaries in the project group were all responsible for local study administration, and the project was set up by their local union with which participation was agreed and to which the results was reported. The project was set up in order for the union to be prepared for negotiating with management who had initiated a project to develop a computer system for study administration in the central administration. The project lasted six months and comprised three months of work.

References:

Bødker, Keld: Analyse og design i et kulturperspektiv - udfordring til systemperspektivet, Ph.D.-thesis (in Danish) [Analysis and Design in a Cultural Perspective - Challenging the Systems Perspective], Writings on Computer Science No. 26, Computer Science Department, Roskilde University, 1989. Abstract (in Danish).

Bødker, Keld: "A Cultural Perspective on Organizations Applied to Analysis and Design of Information Systems", in G. Bjerkes et al. (Ed.): Organizational Competence in Systems Development. A Scandinavian Contribution, Studentlitteratur, Lund, Sweden, 1990. Abstract.